Testing includes a rich variety of scenarios to make sure customer upgrades, migrations, customizations, and integrations will not experience interruption.ĬoSo has already begun to work with our Secure Managed Service customers to prepare for upgrades to Connect 11. The moment a new version of Adobe Connect is delivered, the team begins to put it through its paces to ensure it meets our stringent operational standards. Our Data Center Operations team works around the clock to thoroughly test each new version of Adobe Connect as it is made available to us. What is CoSo Doing to Support the Transition to HTML5? CoSo’s applications and extensions, such as our Video Player pod for YouTube and our EduGame Cloud suite of eLearning resources, will be updated to take advantage of the full HTML5 Host and Participant experience available to all Connect users for the first time in the Connect 11 release. We will support our customers move to Connect 11 by releasing modernized versions of our most strategic products and services. Our primary objective at CoSo is to make our customers successful while offering the highest security platform for Adobe Connect. Through our close partnership with the Adobe Connect team, we at CoSo Cloud have been working hard to help our shared customers move to a Flash-free browser experience by the end of the year. Major browser vendors are already integrating open standards such as HTML5 into their browsers and deprecating Adobe Flash Player and most other plug-ins. On their blog the Adobe Connect team confirmed the announcement. It would be helpful to get additional perspective on this from a reseller or Adobe.Moving to a Fresh New Look: HTML5 and Adobe Connect 11 by CoSo August 13, 2020Īpproximately 3 years ago, Adobe announced a broad strategy to embrace open web standards and end-of-life Flash Player by the end of 2020. I'm inclined to avoid requirement of the meeting add-in globally. It's a lot of work for functionality that's about to change dramatically in the short term There's also the unknown aspect of what the new client side requirements will be for Connect 9.7. If we go down the path of deploying the meeting add-in globally, we have to determine how best to manage the installation (antivirus exclusions, unmanaged/managed client installations for Windows/Mac). WRT meeting add-in, this can be implemented globally from Connect Central, or we can provide instructions to meeting hosts on how to force installation of the meeting add-in via their meeting URL. This will make it even more problematic for end users. You can no longer allow Flash to be enabled for all sites. This means that allowing Flash has to be done on a site by site basis only. WRT Chrome, version 60 has been released. Due to the issues with Chrome/Safari articulated above, we can either give updated guidance on browser settings or deploy the Meeting Add-In. Due to a recent security bulletin, we will have to upgrade to version 9.6.2. We are an on-premise account running version 9.5.7. Adobe should be ashamed at the way they have ignored this tool We are actively searching for a replacement for Connect because users with company issued iPads/iPhones cannot watch recordings on their devices. Mind you, Chrome currently enjoys a commanding 59.49% of market share with the next closest browser being IE with only 16.84% should be a larger concern for Adobe than it has expressed or acted upon. Ultimately the added functionality Connect provides is only of value if users can easily access a Connect space without having to reconfigure browsers which is the now the current state of affairs in Safari and Chrome.Ĭhrome is the most most apparent in that the persistent loop which requests the user to download the plug in only to have Chrome fail to recognize it is installed and to continually ask to install the plugin leaves the user in a frustrating and never ending loop. Subsequently we will be moving to a platform that is admittedly less capable, but far more user friendly. We've hung on as long as we can, but have given up the ghost with respect to Connect's ability to pace current user trends. The writing has been on the wall for a very long time and we at a point where the inability to successfully access a Connect environment from any major web browser (ar at the very least one as pervasive as Chrome) is paramount to the viability of the Connect platform. Given somewhat recent changes with Chrome's handling of Flash, having external collaborators and clients join Connect meetings has become arduous and yields a poor and frustrating user experiencing.
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